—Loading weather…Sanctuary Lakes, Point Cook VIC
Sanctuary Life circular logo: a stylised green S with black swans, a pelican, lakeside homes, a willow tree and reeds at sunset

What if everyday life here could be even better?

Register your household and help shape what household services and community experiences come to Sanctuary Lakes. Let’s make Sanctuary Lakes the best community to live in Melbourne!

Trusted by Community — For the Community, By the Community
White frangipani blossoms flowering beside the Sanctuary Lakes waterfront, with palms and lakeside homes behind

About Sanctuary Life

One Community. Everyday Life. Better Together.

Sanctuary Life is a resident-led idea for Sanctuary Lakes — bringing everyday essentials, wellness, learning and connection closer to home, shaped by the people who live here.

  • Home
  • Wellness
  • Play
  • Grow
  • Eat
  • Connect

What Sanctuary Life could bring together

Sanctuary Life vision collage showing community activities: home help, wellness, play, learning, food and local events, with the pillars Home, Wellness, Play, Grow, Eat and Connect

A resident-led idea for Sanctuary Lakes: everyday essentials, wellness, learning, food and connection — closer to home.

Know Your Community

Know Your Community infographic showing Point Cook community statistics: median age 33, 27% aged under 15, 3.2 people per household, 70% both parents born overseas, 59% multilingual households, 69.5% homes with 4+ bedrooms, and the leading languages spoken at home

Sanctuary Lakes is part of one of Melbourne’s youngest, most diverse and family-oriented communities.

Our Community Values

Aboriginal and Torres Strait Islander inclusion commitmentMulticultural Victoria inclusion commitment

Proudly inclusive, welcoming and respectful of the many cultures and communities that call Sanctuary Lakes home.

Orange and blue Birds of Paradise flowers in a garden bed beside the Sanctuary Lakes waterfront at golden hour

Why register

  • One-stop for all your household and community needs to help deliver a greater experience
  • Be a founding member and help shape the Sanctuary experience
  • Early access, exclusive discounts and coupons
  • Support local businesses and home-grown traders
  • First access to community events and pilots
  • Free to join, no obligation, and it takes less than 60 seconds for you to register

Love the idea?

Tap the heart to add your support and help show the momentum behind Sanctuary Life.

3,608

people support Sanctuary Life

Milestone A

1,000 Households

714 of 1,000 Households registered(71%)

Milestone B

Achieved

50 Local Businesses and Vendors

50 of 50 Local Businesses and Vendors registeredMilestone achieved!

Local Vendors and Exclusive Offers

Registered vendor logos will appear here soon — with exclusive offers for Sanctuary Life members.

  • Seabrook Pizza Bar
  • Coles
  • Coles Liquorland
  • Chemist Warehouse
  • Aangan — Exquisite Indian Cuisine
  • JD's Gold Hand Car Wash
  • The Coffeeologist
  • Maid To Clean
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Charity and Community Service Partners

Local charities and community service partners supporting our community.

  • Crime Stoppers Victoria
  • Victoria Police Blue Ribbon Foundation
  • Good Friday Appeal
  • Rotary Wyndham
  • Coming Soon
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What you’ll need

Gather these details before you start Step 1 — it takes under 60 seconds.

  • Your contact details — name, mobile and email
  • Your Sanctuary Lakes location — street and house number (house no: is optional)
  • Your household — whether you own or rent your home and your household type
  • What matters to you — the services, activities and community ideas you would most like to see
  • Your preferences — including what you may consider paying for selected services
  • Your privacy & protection — your personal information is handled responsibly and in accordance with applicable Australian privacy, consumer protection and digital communications laws, and is never sold to third parties. Read more in our Privacy Policy.

Your privacy is protected

Your details are kept private and secure. We only use them to keep you updated about Sanctuary Life, match local offers to your interests, and improve community services. We never sell your data, and you can unsubscribe at any time.

Register your household

Step 1 of 7 · Your household

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Your Household

Do You Own or Rent This Property? (required)

We ask for your street/precinct only to confirm participation from the Sanctuary Lakes community.

Your Household (required)

Frequently asked questions

1. What Is Sanctuary Life?
Sanctuary Life is an independent community initiative exploring what additional services, activities and experiences residents may value in Sanctuary Lakes. This early consultation helps us listen to residents, understand what the community wants, and determine whether there is sufficient interest to take these ideas further.
2. Who Can Register?
Sanctuary Life is for households in the Sanctuary Lakes community. We ask you to select your street from the official Sanctuary Lakes list to confirm you’re part of the local neighbourhood.
3. Is There a Cost to Join?
No. Registration is voluntary and there is no cost or obligation.
4. Who Operates Sanctuary Life?

Sanctuary Life is an independent initiative operated by InfoIQ Consulting Pty Ltd (ABN 84 664 978 661 | ACN 664 978 661). It is not operated by, endorsed by, sponsored by or formally affiliated with SLRS, Wyndham City Council or any other organisation unless expressly confirmed. We are engaging with relevant local stakeholders to understand existing services, avoid duplication and explore opportunities for future collaboration. Such discussions do not constitute endorsement or partnership.

Sanctuary Life is currently inviting residents to voluntarily share their interests and ideas to help determine what the initiative should explore next.

5. How Will My Data Be Used?
We follow a data-minimisation approach, collecting only the information reasonably necessary to understand household interests and participation. Your privacy matters: personal information is protected, handled responsibly and never sold to third parties. Sanctuary Life is designed and operated in accordance with applicable Australian privacy, consumer and digital communications laws.
6. When Will Sanctuary Life Start?
We’re building momentum now. Once we reach our first goal of 1,000 registered households, we’ll begin rolling out the first community services and events.
7. Will This Be Open to Other Surrounding Communities?
Yes — that will be part of Phase 2.
8. Can I Register as a Local Business?
Yes. Send us an email at the address below.
9. How Can I Update My Details?
After you register, you’ll receive a confirmation email with a link to manage your preferences. You can also contact us anytime.
10. How Can I Contact You?
Send us an email on team@infoiqconsulting.com.au with ideas, suggestions or any questions.